Shipping and Payments
Terms, charges and conditions are subject to change from time to time.
Payment Options
- PayID - Fast, Secure Payment. You can pay using your bank's app.
Learn more from https://payid.com.au or ask your bank.
Use this PayID identifier: service@vinylvault.au
- Direct Bank Deposit. Payments may take 2-3 business days to process.
BSB Number: 063-871
Account No.: 10448817
Account Name: Vinyl Vault Australia
Orders will be posted when payment cleared.
All prices are in Australian Dollars (AU$).
Postage
Postage is a flat rate whatever the order size, Australia wide.
- Standard Postage: $12:00
- Standard Postage with Signature on Delivery: $14:00
- Express Postage: $16:00
- Express Postage with Signature on Delivery: $18:00
Return Policy
Our returns policy is in addition to your rights under the Australian Consumer law. We retain sole discretion as to whether exchange or refunds will be offered in the instance that users of this site are dissatisfied with our products or services.
We mostly sell second-hand records and, in spite of our best efforts, it may happen that you receive a record which is not in the condition described or expected. If for this, or for any other, reason you are not satisfied with our records or service, just contact us for a store credit, refund, return or other satisfactory solution.
If you purchase from us please take a minute to leave a review at https://www.productreview.com.au/listings/vinyl-vault-australia/write-review
Although we are just getting started with productreview.com.au, you can see feedback here https://www.productreview.com.au/listings/vinyl-vault-australia
Notes:
- Any shipping or other questions, please contact us.